Gemstone Earrings

Yes, we offer both natural and lab-grown diamonds. Natural diamonds are mined from the earth, while lab-grown diamonds are created in controlled environments using the same carbon crystal structure as natural diamonds. Both options are of equal quality and appearance, but lab-grown diamonds are often more affordable.

White gold has a subtle yellowish tint due to the gold alloy and other metals in its composition. To achieve a brighter, whiter appearance, it is often plated with rhodium. Over time, this rhodium plating can wear off, revealing the natural hue beneath. While some may prefer this look, if you'd like your ring restored to its original shine, our specialists can replate it for a fee. Please contact us for more details.

The price difference can be due to subtle differences in the diamond’s quality, such as colour, clarity, cut, and carat weight. Even small variations in these factors can significantly affect the price.

Yes, once your purchased diamond arrives at our showroom, you have the option to view it before it is set in your chosen piece of jewellery. You can arrange a private viewing by booking an appointment with our jewellery specialist, or we can send high-resolution images and videos to ensure you are satisfied with your selection.

Yes, all deliveries are insured, so your jewellery is fully protected while in transit.

We take great care in ensuring your order is safely delivered. All items are shipped via Royal Mail within the UK and FedEx for international delivery, with our sender address listed as Divour Diamonds for security and insurance purposes. Rest assured, our packaging is discreet, so your surprise gift or proposal will remain a secret. Each item is carefully polished and placed in a beautiful jewellery box, ensuring it arrives in perfect condition and ready for you to enjoy.

If you need your jewellery sooner, we can sometimes expedite the crafting process, depending on current workload and the design. An additional fee will be applied for expedited orders.

Platinum is a naturally white metal, more durable, and hypoallergenic, making it a great choice for those with sensitive skin. It is also heavier than white gold. White gold, on the other hand, is a mixture of gold and other metals (like palladium), and it is usually plated with rhodium to enhance its whiteness. In terms of pricing, white gold is more lightweight than platinum, and therefore more affordable.

Both white gold and platinum are excellent choices, and the right one depends on your priorities—whether it's affordability, durability, or aftercare. Our jewellery consultants are here to help you navigate these options, so feel free to reach out with any questions.

If you'd like to return your earrings for a refund or resize, please get in touch with us directly. We'll provide you with the return instructions based on your location.

Refunds typically take 5-7 business days to process once we’ve received the returned item. The refund will be issued to the original payment method used for the purchase. In certain cases, this can take up to 30 working days depending on the method of payment used.