Lifetime Warranty

wedding or engagement ring

A wedding or engagement ring is a once-in-a-lifetime purchase, so we want to ensure that you get the best item with a positive guarantee. All Divour Diamonds come with a lifetime warranty since we are so sure of the quality of our items. In the event of a manufacturing flaw, Divour Diamonds will inspect the item and will be happy to repair it for you. To learn more, please review our return policy.

Although you can securely clean your ring at home every two months, annual professional servicing is still necessary after a year. You may learn how to clean an engagement ring at home using the advice below.

The following are a few instances of typical jewellery problems that are not manufacture defects:

discoloration brought on by contact with chemicals, cosmetics, hot tubs, or swimming pools.

As precious metals and prongs wear naturally over time, "building up" or restoration work may be necessary.

Due to normal wear or other damage, the prongs may be bent, caught, or worn out, which will cause a stone to fall out or be lost.

Stones that have been lost or that have fallen out as a result of regular wear-and-tear damage or chipping or shattering.

Please be aware that each piece is unique and different due to tiny imperfections and variances in craftsmanship, natural traits, or internal inclusions, whether apparent or not, in coloured gemstones. These qualities shouldn't be viewed as flaws because they are believed to be a part of the item's character.

Your Manufacturer Warranty will be voided if any maintenance, jewellery repairs, ring sizing, or other services are carried out by a party other than Divour Diamonds.